You earn from every ride you complete, plus you keep 100% of your tips. Your earnings are automatically deposited into your bank account each week. You can also cash out faster with Express Pay or instantly with a RetroRide™ Direct debit card.

Yes! Every dollar your riders tip goes directly to you. RetroRide™ never takes a cut.

Weekly direct deposits are made to your bank account. Processing times may vary depending on your bank, but most drivers see their deposits hit within 2–3 business days.

Yes. With Express Pay, you can move your earnings to your bank in minutes. And if you have a RetroRide™ Direct debit card, you can access your money instantly after every ride.

RetroRide™ Direct is a debit card that gives you instant access to your earnings as soon as you finish a trip. No waiting for bank transfers. It also comes with easy online account management and ATM access.

Express Pay may include a small processing fee depending on your region. RetroRide™ Direct offers instant, fee-free access to your earnings.

Absolutely. The RetroRide™ Driver app shows your earnings in real-time, including ride fares, bonuses, and tips. You can review daily totals, weekly breakdowns, and payout history anytime.

Yes. In most regions, you’ll see the estimated fare and trip details before you accept a ride, so you always know what to expect.

Yes! RetroRangers™ can unlock bonuses through peak-hour driving, weekly promotions, and special event incentives. Check your app for the latest offers available in your city.

RetroRide™ does not withhold taxes. You’ll receive a yearly tax summary with your total earnings, which you’ll report when you file taxes. We recommend setting aside a portion of your earnings or working with a tax professional to stay on track.

If your deposit is delayed or something looks off, contact our 24/7 support team directly through the app or by phone. We’ll investigate and make sure you get paid.

No. Any U.S.-based checking account that accepts direct deposits will work. For faster access, you can sign up for RetroRide™ Direct.

Currently, payments are deposited into one bank account or RetroRide™ Direct debit card. You can update or change your payout preferences anytime in the app.

First, check your payout schedule in the app. If your deposit is still missing after 3 business days, contact our 24/7 support team. We’ll confirm the payment and resolve it quickly.

Yes! RetroRangers™ can unlock bonuses through peak-hour driving, weekly promotions, and special event incentives. Check your app for the latest offers available in your city.

RetroWatch™ is RetroRide’s opt-in safety suite designed to give drivers (RetroRangers™) and riders extra peace of mind. It includes:

• RetroWatch Ears™ → AI-powered audio detection for danger signals.

• RetroWatch Lens™ → Optional body cam/dash cam recording for accountability.

Together, they provide community-driven safety while staying rooted in privacy, choice, and transparency.

Safety is at the heart of RetroRide™. Every driver (RetroRanger™) passes a background check, and all riders must verify their identity with a valid payment method. On top of that, we’ve built RetroWatch™ — our Neighborhood Watch on Wheels, combining community connection, optional safety tech, and a 24/7 Safety Team.

A mix of AI monitoring, licensed third-party specialists, and RetroRide™ staff who respond to alerts around the clock. If RetroWatch™ detects danger, they’re instantly notified and can escalate to emergency services.

After each ride, drivers rate passengers. This helps maintain accountability and ensures riders are respectful.

Riders also rate drivers after every trip. High ratings help drivers earn trust badges and more rider bookings.

Yes. With one tap, you can connect to 911 and automatically share your live trip details.

• Tap the Emergency Button to trigger RetroWatch™ Mode.

• Your trip is instantly locked, your route logged, and optional Eyes & Ears safety features (audio/video) are activated.

• Our 24/7 Safety Team gets an alert immediately.

You can contact RetroRide™ Support directly through the app for help with rides, accounts, or safety concerns.

• RetroWatch™ Eyes & Ears → optional audio + video monitoring for incidents.

• Emergency Button → direct 911 connection.

• Ride Sharing → let friends or family follow your trip in real time.

• Community Mode → connect with RetroRiders™ in your city for extra peace of mind.

No. Both are 100% optional. Drivers can enable them per ride, and riders can choose whether to book with a RetroWatch™-enabled driver.

RetroWatch™ Eyes & Ears is RetroRide’s opt-in safety program combining two tools:

• RetroWatch™ Sound → AI-powered audio detection for danger signals.

• RetroWatch™ Lens → optional body cam/dash cam recording for accountability.

Together, they give RetroRangers™ (drivers) and riders an extra layer of security, while staying rooted in privacy, choice, and community.

RetroWatch Sound is an AI audio safety system that listens for over 120 danger cues, like glass breaking, aggressive shouting, and distress sounds. When a threat is detected, Guardian Mode auto-triggers, alerts go out, and recording starts.

What exactly does it detect?
Patterns linked to risk, including screams, glass breaks, physical altercations, violent arguments, and panic phrases. It ignores background chatter, music, and normal conversation.

Is it always recording?
No. The system listens for patterns only. Normal conversations are not stored. Recording activates only when a threat pattern is detected or when the rider or driver manually triggers Guardian Mode.

Who gets alerted when a threat is detected?
Your trusted contacts through Community Sentinel, the RetroRide safety team, and Noonlight if enabled. Alerts include live location, vehicle info, and the option to contact emergency services.

What gets recorded? Audio, video, or both?
By default, short audio clips around the detected event. If Guardian Lens is enabled, video can also start. These settings can be adjusted in the safety controls.

How long are recordings kept?
Only as long as needed for safety reviews and lawful requests. Non-incident audio is not stored. Confirmed incident files follow a strict retention timeline and access controls.

Can I opt out?
Yes. You can disable RetroWatch Sound in Safety Controls. You can also use Quiet Mode to minimize data collection during a trip.

How do riders and drivers know it is active?
A clear in-app indicator shows status. Vehicles with Guardian features display privacy decals that explain the system at a glance.

What about two-party consent states?
RetroWatch Sound uses a consent flow that meets state requirements. When consent is needed, the app displays a notice before activation and offers alternatives, including ride cancellation without penalty.

Does it work offline?
Yes. Detection runs on-device first. If connectivity is poor, alerts queue and send as soon as a signal returns.

How accurate is it?
The model is tuned to reduce false alarms while prioritizing safety. You can mark an event as false or real with one tap. This feedback improves future accuracy.

Can I review or delete a recording tied to my trip?
Yes. You can request a copy or deletion of incident files, subject to legal holds. The app includes a simple request flow inside Trip History.

Who can access incident files?
Only authorized safety staff under audit logs. Files are encrypted in transit and at rest.

What if RetroWatch Sound triggers by mistake?
Tap Cancel in the alert banner within 10 seconds. You can also flag the event as a false alarm in Trip History so the model learns.

How does RetroWatch Sound work with other safety tools?
It pairs with Guardian Mode, Community Sentinel, Noonlight, Follow My Ride, the 4 digit PIN, and RangerMatch. Together they form the Guardian Network.

Is RetroWatch Sound required to use RetroRide?
No. It is optional. Riders and drivers can choose the level of safety features they prefer.

How do I report misuse or a concern?
Open the Safety Center in the app and select Report an issue. A hotline is also available during operating hours.

Where can I change my privacy settings?
Go to Account, then Safety and Privacy. You can manage RetroWatch Sound, Guardian Lens, consent notices, trusted contacts, and data requests from there.

RetroWatch Lens™ is our optional body cam/dash cam feature for drivers.

• Works with a driver’s smartphone or a clip-on device.

• Footage only uploads if:
  ✅ An SOS button is pressed
  ✅ AI detects danger
  ✅ A rider reports an incident

• All footage auto-deletes after 48 hours unless flagged for review.

• Riders see a “This Ranger uses RetroWatch Lens ✅” badge before booking.

No. RetroWatch™ is event-triggered, not constant.

• Audio/video only activate when safety events are detected or triggered.

• A visible LED/red dot shows when Guardian Lens is actively recording.

No. Both RetroWatch Ears™ and RetroWatch Lens™ are 100% optional.

• Drivers choose per ride/session.

• Riders can choose whether they want a RetroWatch-enabled driver (in states that require consent).

• Consent required: Riders are notified if a Ranger is using RetroLens and must agree before the trip begins (in two-party consent states).

• Auto-delete: Footage is erased after 48 hours unless flagged for safety review.

• No ads/training: Footage/audio is never used for advertising or AI training.

• Indicators: A red light shows when Guardian Lens is active.

RetroWatch™ is monitored by three dedicated layers:

1️⃣ AI Technology — Continuously scans for danger signals (screams, crashes, route deviations). AI only processes data during active rides and never stores audio/video unless flagged.

2️⃣ Licensed Safety Experts (Noonlight™) — A 24/7 professional monitoring partner that verifies alerts and can dispatch emergency services.

3️⃣ RetroRide™ Care Team — Provides post-incident support, including insurance help, counseling referrals, and fixing in-app issues.

🔒 Privacy First: Human review only happens if AI detects a risk or you request help. Routine rides are never monitored.

• When RetroWatch™ picks up a threat, it triggers RetroWatch Guardian Circle™ — your safety net in motion:

  1️⃣ RetroWatch Mode activates: Route, video, and audio are locked and securely uploaded.
  2️⃣ Instant alerts: Rider and driver can trigger 911 directly through the app.
  3️⃣ Outside monitoring: Licensed safety partner (Noonlight™) and RetroRide™ Care Team are notified immediately.

  👉 The RetroWatch Circle™ = AI + Emergency Experts + RetroRide™ Staff → working together in real time.

• Free for riders.

• Optional hardware upgrades for drivers (HD, night vision cams) may have a small monthly fee.

Yes. Drivers who enable RetroWatch Lens™ may receive bonus pay per ride and trust badges that can increase bookings.

Yes. Both RetroWatch Ears™ and Lens™ are toggle-based. Drivers control them per ride, and riders see upfront if the feature is enabled.

Drivers must meet the minimum age requirement in their city, hold a valid driver’s license, have at least one year of driving experience, pass a background check, and provide required documents (like proof of insurance and registration). You’ll also need an eligible vehicle that passes inspection.

Submitting your application usually takes 10–15 minutes. A background check typically takes 1–7 days, depending on your state. If you’re driving your own car, it must pass a RetroRide™ inspection before you can start. Once approved, you’re ready to hit the road as a RetroRanger™ (Driver).

Yes — as long as RetroRide™ operates in that area and your driver account is active, you can drive in other cities or states. Local rules and requirements may vary, so always check the app for eligibility before heading out.

RetroHer™ Connect is an optional safety feature that gives women and nonbinary drivers the ability to prioritize matches with women and nonbinary riders. It can be turned on or off anytime in the driver preferences within the app. While it increases the likelihood of same-gender matches, it is not a guarantee.

Yes. You’re free to decline rides that don’t work for you. However, repeatedly declining requests may impact your acceptance rate and limit bonuses or promotions. We recommend only logging in when you’re ready to drive.

If a passenger cancels after a certain amount of time has passed, you may be eligible for a cancellation fee. Details and timing vary by city, and you’ll see the policy outlined in your app.

Yes. Drivers must follow local traffic laws and regulations, including designated pickup zones, airport policies, and no-stopping areas. The app will guide you to legal pickup and drop-off points whenever possible.

Absolutely. With RetroRide™, you set your own schedule. Many RetroRangers™ drive part-time for extra income, while others make it a full-time career. You’re in control of when and how often you drive.

RetroRide™ drivers are considered independent contractors, not employees. That means RetroRide™ does not withhold taxes from your earnings. You’re responsible for reporting your income and paying federal, state, and local taxes.

Yes. If you earn more than the IRS reporting threshold in a year, RetroRide™ will issue a Form 1099. You’ll also have access to a year-end tax summary in the app that shows your total earnings.

Yes. All drivers receive an annual earnings summary in the RetroRide™ Driver app, which includes ride fares, tips, and bonuses. This helps you keep track of your income for tax filing.

Yes — mileage tracking is essential. While RetroRide™ records trip distances, you may also want to track personal mileage related to driving (like driving to a passenger pickup or getting your car serviced). Many drivers use mileage-tracking apps or a written log.

Yes. As an independent contractor, you may be eligible to deduct business-related expenses such as gas, maintenance, car washes, phone bills, and even a portion of your insurance. Check IRS guidelines or consult a tax professional to maximize deductions legally.

You can download your full earnings history directly from the RetroRide™ Driver app. Your account dashboard lets you view daily, weekly, and yearly breakdowns, which you can export for your records or share with your tax preparer.

No. You control when it is active.

No. RetroWatch is off by default and only listens when you turn it on inside Guardian Mode.

On your device by default. You decide if and when to share.

Yes. Guardian works on its own or alongside other features.

No. Community lives in RetroHub. Guardian focuses on private safety tools only.

Guardian™ Community Watch is RetroRide™’s neighborhood-style safety feature that allows riders and drivers to connect, share updates, and look out for one another in their local area. Think of it as a digital “block watch” built right into the app.

It creates an extra layer of community trust. Drivers and riders can check in, share who they’re riding with, and keep each other informed. Combined with RetroRide™’s in-app safety features, it helps everyone feel less alone on the road.

Yes. Guardian™ includes a location-based chat where you can connect with other RetroRiders™ and RetroRangers™ in your city.

No. Your location is never shared automatically. You choose if and when to share details about your ride or activity in the community chat.

You can adjust your preferences in the app. Guardian™ allows you to choose visibility settings, limit interactions, and control whether your profile appears in the community feed.

Yes. You can make your profile private, meaning others will see minimal information or none at all. You’ll still be able to access Guardian™ features if you choose.

Guardian™ can be used both on and off rides. Whether you’re commuting, waiting for a pickup, or just checking in with your local RetroRide™ community, the feature is always available.

Yes. You can check in with your local Guardian™ community or use the in-app emergency features. If you feel unsafe, you can quickly share details of your ride with trusted contacts or contact 911 directly from the app.

Guardian™ is rolling out city by city. While available nationwide, activity levels may vary depending on your local RetroRide™ community.

In-app support connects you directly to RetroRide™ staff for help with issues or emergencies. Guardian™ is peer-to-peer — it builds trust by letting drivers and riders in the same city support and communicate with one another. On top of that, Guardian™ uses an outside monitoring system with both personal oversight and AI technology to detect unusual activity, flag concerns, and add an extra layer of safety to the community.

Guardian™ Community Watch is RetroRide™’s neighborhood-style safety feature that allows riders and drivers to connect, share updates, and look out for one another in their local area. Think of it as a digital “block watch” built right into the app.

It creates an extra layer of community trust. Drivers and riders can check in, share who they’re riding with, and keep each other informed. Combined with RetroRide™’s in-app safety features, it helps everyone feel less alone on the road.

Yes. Guardian™ includes a location-based chat where you can connect with other RetroRiders™ and RetroRangers™ in your city.

No. Your location is never shared automatically. You choose if and when to share details about your ride or activity in the community chat.

You can adjust your preferences in the app. Guardian™ allows you to choose visibility settings, limit interactions, and control whether your profile appears in the community feed.

Yes. You can make your profile private, meaning others will see minimal information or none at all. You’ll still be able to access Guardian™ features if you choose.

Guardian™ can be used both on and off rides. Whether you’re commuting, waiting for a pickup, or just checking in with your local RetroRide™ community, the feature is always available.

Yes. You can check in with your local Guardian™ community or use the in-app emergency features. If you feel unsafe, you can quickly share details of your ride with trusted contacts or contact 911 directly from the app.

Guardian™ is rolling out city by city. While available nationwide, activity levels may vary depending on your local RetroRide™ community.

In-app support connects you directly to RetroRide™ staff for help with issues or emergencies. Guardian™ is peer-to-peer — it builds trust by letting drivers and riders in the same city support and communicate with one another. On top of that, Guardian™ uses an outside monitoring system with both personal oversight and AI technology to detect unusual activity, flag concerns, and add an extra layer of safety to the community.

Your car must meet your city’s minimum requirements, be in good condition, and pass a RetroRide™ inspection. It also needs to have four doors, seat belts for all passengers, and meet state insurance and registration standards. Specific requirements can vary by city — check your local guidelines in the app.

Yes! If you don’t own a car, RetroRide™ partners with trusted vehicle and fleet providers in select cities. This allows you to rent or lease a car so you can start driving. Availability may vary by market.

If you’re using your own car, it must pass a RetroRide™ (Driver) inspection to ensure it’s safe and road-ready. We’ll help you find an approved inspection location and schedule an appointment. Inspections usually cover basic safety checks like brakes, tires, lights, and seat belts.

You’re required to maintain personal auto insurance that meets your state’s minimum requirements. Most personal policies, however, will not cover you while driving with a rideshare app. That’s where RetroRide™’s commercial insurance comes in.

Yes. RetroRide™ maintains commercial insurance coverage on behalf of drivers, as required by state and local laws. This insurance provides specific coverage while you’re actively using the app.

Yes. RetroRide™’s commercial insurance applies when you’re logged in to the app and available for ride requests, while en route to pick up a passenger, and during trips. Coverage details may vary by state.

If you’re in an accident while driving with RetroRide™, first ensure everyone’s safety and contact 911 if needed. Then, report the incident through the RetroRide™ Driver app. Our insurance and safety teams will guide you through the claims process and next steps.

Yes. All drivers must maintain personal auto insurance as required by their state.

Once you’re matched with a rider, RetroRide’s insurance adds an extra layer of protection for liability and accidents during the trip.

While you’re logged into the app but not yet on a trip, your personal insurance is the primary coverage. RetroRide’s protection begins the moment you accept a ride.

In the rare event of an accident, RetroRide’s insurance provides additional coverage for eligible claims while the trip is active.

RetroEats™ drivers are also covered under RetroRide’s on-trip protection policy when actively delivering an order.

This insurance provides coverage for drivers against liabilities involving bodily injury or property damage to others in a covered accident. If you already maintain commercial insurance (or a personal policy that includes ridesharing coverage), RetroRide’s policy will apply on an excess basis to your existing coverage.

Where applicable, RetroRide™ may provide the following additional coverages:

• Uninsured Motorist (UM) & Underinsured Motorist (UIM): If you or your riders are injured in a covered accident caused by another driver who is uninsured or underinsured, UM/UIM coverage may apply. This coverage has no deductible.

• Medical Payments (MedPay): Helps cover healthcare or medical expenses if you are injured in a covered accident.

• Personal Injury Protection (PIP): Provides coverage for medical expenses and/or lost wages if you are injured in a covered accident.

• Occupational Accident Coverage: Available in select states*, this provides medical expense and disability benefits if you are injured in a covered accident.

Note: MedPay, PIP, and Occupational Accident coverage also have no deductible.

* Select states include:

• California (accidents on or after Dec 16, 2020)

• Massachusetts (accidents on or after Oct 1, 2024)

• Minnesota (accidents on or after Jan 1, 2025)

This coverage helps protect your vehicle if it is damaged in a covered accident. It applies only if you already maintain personal comprehensive and collision coverage on your own auto policy.

• Covers repairs or replacement of your car up to its actual cash value

• Subject to a $2,500 deductible

• Applies whether or not you are at fault

This protection is designed to fill the gap so you’re not left uncovered when driving with RetroRide™.

This coverage helps protect your vehicle if it is damaged in a covered accident. It applies only if you already maintain personal comprehensive and collision coverage on your own auto policy.

• Covers repairs or replacement of your car up to its actual cash value

• Subject to a $2,500 deductible

• Applies whether or not you are at fault

This protection is designed to fill the gap so you’re not left uncovered when driving with RetroRide™.

Most personal auto insurance policies renew every 6 to 12 months. RetroRide™ requires that you keep your current insurance on file and that it always meets your state’s minimum requirements.

To help you stay eligible to drive, RetroRide™ will notify you 15 days before your policy expires so you can upload updated documentation.

If you’re considering switching carriers, you’ll soon be able to access partnered insurance quotes through RetroRide™, giving you options that may provide better coverage or help you save money.

Drivers are required to maintain personal auto insurance that meets minimum state requirements, however, most personal auto policies will not cover you while you’re using the RetroRide™ app. Where consistent with state and local laws, RetroRide™ maintains commercial insurance on behalf of drivers. This commercial insurance provides certain coverages while you’re using the RetroRide™ app, which are outlined above. This does not replace your personal insurance. 

Additional insurance beyond your personal insurance policy is not required,* However supplemental personal auto coverage may be available to provide more protection to you when your app is on and you are waiting for a ride request.

Bonuses usually pop up during the busiest times and places — think weekday commutes, weekend nights, or right after a big event. They’re designed to match high demand, so there are plenty of RetroRangers™ on the road when RetroRiders™ need a lift most.

Bonuses shift depending on demand and driver availability.

• They’re usually offered during busy times and places — which can change week to week.

• Bonuses help balance the number of drivers on the road with how many riders need trips.

• If demand spikes or fewer drivers are available, bonus offers adjust to keep rides moving.

• Not every bonus is available to every driver — they’re tailored based on need and timing.

RetroRide™ gives you flexible options to cash out your earnings:

• RetroRide Direct™ – Get free instant payouts after every ride straight to your RetroRide Direct™ debit card. Withdraw cash at 20,000+ ATMs and spend anywhere Mastercard® is accepted.

• Express Pay – Need your cash fast? For a small $1.25 fee, transfer your earnings to your bank account within hours (available in most states).

• Weekly Pay – Prefer a routine? Your earnings are automatically sent to your bank every Tuesday morning and usually clear within two business days.

Your earnings can shift from day to day based on a few key factors:

• How many rides you complete

• The number of RetroRangers™ on the road

• How many RetroRiders™ are requesting trips

• The time and distance of each ride

• Available bonuses and promotions

The RetroRide™ Driver app gives you tools to stay ahead — like the weekly planner that highlights the best times and places to drive, plus scheduled rides so you can lock in trips that match your schedule.

The busiest times are usually weekday commutes (mornings and evenings), weekend nights, and right after big events like concerts or games. These are the moments when ride requests spike — and when RetroRangers™ have the best chance to maximize earnings.

Where Rider Payments Go
Rider payments cover more than just your earnings and RetroRide’s share — they also go toward essentials like commercial insurance and taxes.

With our Earnings Commitment, you’ll always keep at least 75% of rider payments after external fees every week — guaranteed. If your weekly share ever falls below that, RetroRide™ makes up the difference.

Track your progress anytime in your weekly earnings breakdown, updated as soon as you complete your first ride of the week.

All RetroRangers™ are required to carry personal auto insurance that meets your state’s minimum requirements. However, most personal policies don’t apply while you’re driving on the RetroRide™ platform.

That’s why RetroRide™ provides commercial insurance coverage on your behalf — giving you added protection whenever you’re online and giving rides.

No. Scarlett responds to in app interaction. Microphone access is only used if you enable voice features or RetroWatch inside Guardian Mode.

No resale of personal data. You control what is saved and you can clear it at any time.

Yes. Drivers get safety prompts and rider friendly tips with distraction aware controls.

Check the Cities page in the app. New markets are added regularly.

Your ride, guided with care. Privacy first. Community minded.

A music feature that lets you choose 60s through today, plus RetroRide Originals. Built for low distraction.

Open the app, toggle Music Era Mode on the trip screen. Use Quiet Ride if you prefer silence.

Yes. Tap any era chip to switch instantly. Your volume and Quiet Ride setting stay in place.

Music auto ducks for turn-by-turn directions so you hear every instruction.

Yes. Playlists use licensed catalogs plus RetroRide Originals created for the app.

Clean versions are on by default. You can adjust in Settings.

It is optimized for mobile. Use normal streaming data. You can lower quality to save data.

Your choices stay in your device settings. No resale of listening data.

No. The driver is focused on safe driving. 

Included with your RetroRide trip at no extra cost.

Location aware stories about landmarks, culture, and hidden gems that appear during your ride.

Open the app and toggle History Mode on the trip screen.

No. History Mode is included with your RetroRide trip.

Yes. Most cards have 10 to 30 second audio clips. Captions are available where supported.

Yes. Pick themes like Architecture, Civil Rights, Music, Food, Sports, Then and Now, Hidden Gems.

Tap Save to add it to My City List. Tap Share to send a link to friends.

You can preload recent routes so cards still appear in low signal areas. The app syncs when you are back online.

Partner content from museums, libraries, historians, local guides, and verified contributors.

Regularly. Turn on notifications if you want alerts for new drops near you.

No. Location powers features on your device. No resale of personal data.

Driver distraction controls keep visuals subtle and audio low. You can switch to Text only or Quiet mode anytime.

No. The driver should be focused on safe driving.

Check the Cities page in the app. Coverage expands as partners add content.

Yes. Pair with RetroVibe for era fit music, Shop and Save for nearby deals, and ScarlettGPT for quick tips.

Open the card menu and choose Report or Suggest. Our team and partners review submissions.

Open Settings and disable History Mode alerts. You can still view cards manually.

A feature that shows local digital coupons and specials while you ride.

No. It is included with your RetroRide™ trip.

Open the app, toggle Shop & Save Mode on the trip screen.

Local partners and participating merchants who publish verified digital coupons.

Tap Clip to save it to your wallet, then show the barcode or code at checkout.

Yes. Earn points on eligible rides and combine with valid coupons when the merchant allows.

Check the rules on the offer card. Some are single use, others allow multiple uses.

Yes. Each deal shows an expiration date and any time windows.

Try moving into a busier area, update location permissions, or check that Shop & Save Mode is on.

Yes. You can preload recent routes so offers still appear in low coverage, then sync later.

No. Driver distraction controls keep visuals subtle and alerts quiet.

No. Location powers the feature on your device. No resale of personal data.

Yes. Open Settings to mute deal alerts or turn the feature off.

Yes. Use categories like Food, Coffee, Retail, Services, and Nearby Only.

Yes. Tap Share on the offer card.

No. Drivers are focued on driving. 

Coverage grows city by city. Check the Cities page in the app.

Open Partner with RetroRide in the app or visit the merchant sign up page.

Open the offer card and tap Report Issue. Include a short note and a photo if possible.

A space in the RetroRide app where riders, drivers, neighbors, and local partners connect through groups, updates, and meetups.

Open the app, tap Community, pick your city and interests, and verify your profile.

Yes. Community features are included in the app. Availability varies by city.

Yes, Full participation happens in the progessive web app and android and apple apps. 

How do groups work
Join by city, neighborhood, or interest. Each group has its own rules and moderators.

es. Share updates and Backseat Stories™ that follow community guidelines.

You choose. Location for events and meetups is scoped to what you share. No resale of personal data.

You can mute groups, leave events, and hide your profile from searches in Settings.

Use Report on any post, event, or profile. You can also block users.

A recognition badge for verified drivers such as teachers, veterans, and community leaders where eligible.

Organizers and partners can apply for verified profiles for added trust.

What is HaloMiles Pay It Forward
Donate or request rides for seniors, students, and families. Impact updates appear in app.

Choose to round up your fare to fund essential trips for older neighbors.

Yes. Shop & Save Mode™ shows local digital coupons you can clip and redeem. Stack savings with RetroReward™ points.

Yes. Approved partners can see basic views, clips, and redemptions for their offers and posts.

Are there accessibility features
Yes. Subtle UI, large tap targets, readable type, and captions on video posts where available.

Try changing your city, updating the app, or checking availability. New cities launch regularly.

Posts that violate guidelines or local laws may be removed. Review the rules and resubmit.

Open Help Center in the app or contact Support. For emergencies, use SOS in Guardian Mode.

Connect with your city. Lift your neighbors. Make every ride part of something bigger.

A space in the RetroRide app where riders, drivers, neighbors, and local partners connect through groups, updates, and meetups.

Open the app, tap Community, pick your city and interests, and verify your profile.

Yes. Community features are included in the app. Availability varies by city.

Yes, Full participation happens in the progessive web app and android and apple apps. 

How do groups work
Join by city, neighborhood, or interest. Each group has its own rules and moderators.

es. Share updates and Backseat Stories™ that follow community guidelines.

You choose. Location for events and meetups is scoped to what you share. No resale of personal data.

You can mute groups, leave events, and hide your profile from searches in Settings.

Use Report on any post, event, or profile. You can also block users.

A recognition badge for verified drivers such as teachers, veterans, and community leaders where eligible.

Organizers and partners can apply for verified profiles for added trust.

What is HaloMiles Pay It Forward
Donate or request rides for seniors, students, and families. Impact updates appear in app.

Choose to round up your fare to fund essential trips for older neighbors.

Yes. Shop & Save Mode™ shows local digital coupons you can clip and redeem. Stack savings with RetroReward™ points.

Yes. Approved partners can see basic views, clips, and redemptions for their offers and posts.

Are there accessibility features
Yes. Subtle UI, large tap targets, readable type, and captions on video posts where available.

Try changing your city, updating the app, or checking availability. New cities launch regularly.

Posts that violate guidelines or local laws may be removed. Review the rules and resubmit.

Open Help Center in the app or contact Support. For emergencies, use SOS in Guardian Mode.

Connect with your city. Lift your neighbors. Make every ride part of something bigger.

RetroRide Originals is the entertainment side of the RetroRide app. It includes short series, exclusive music, audio stories, and live events designed to match the feeling of moving through a city.

You can sample highlights on the web. Full playback is available in the RetroRide app under the Originals tab.

No. Originals is included with the app. Some live events or special releases may require a ticket.

What types of content are available

• Original Series: short films, city stories, and doc shorts

• Original Music: exclusive tracks, playlists, and RetroVibe tie-ins

• Original Audio: curator intros, mini stories, landmark clips

• Original Live: premieres, creator sessions, and city takeovers

How long are episodes or tracks
Most episodes run 2 to 12 minutes. Music tracks range from singles to curated playlists.

Can I download Originals
Offline viewing or listening depends on rights. The app will show if download is available for that title.

Backseat Stories are user posts in the Community stream. Originals are produced shows, tracks, and sessions curated by RetroRide.

Yes. Tap Share inside the app to post to your Community stream, or send to friends.

Yes. We accept pitches from filmmakers, musicians, and creators. See the “For Artists and Creators” section for guidelines and submissions.

Yes. Approved projects show creator credits inside the app and on Originals web pages.

Yes. Captions are provided on video where possible. Transcripts or lyrics are available on most audio content.

Content can be browsed anywhere, but some rights are region-specific. Availability varies by city.

Special premieres, pop-ups, and artist sessions. Events are announced in the app and may require RSVP.

Some Live events are in-app only, while others have local meetups you can RSVP to through RetroHub Community.

Playback preferences stay on your device. Location is only used if you connect Originals content with ride features like RetroVibe or History Mode.

Yes, it’s included with the RetroRide app.

Most are 1–5 minutes, perfect for rides.

Yes, with voice or tap controls in Quiet Ride mode.

Yes. Tracks and playlists play seamlessly.

Yes. Featured creators are credited and compensated.

Catalog may vary by region. Rights and availability are shown in-app.

Yes, you can share clips to Community or send to friends.

RetroRide Originals Live brings our entertainment off the screen and into the city. From premieres and pop-ups to creator sessions and live music, events are designed to connect riders, artists, and communities.

Yes. You can preview events on the web, but RSVP, reminders, and safe arrival tools are all managed inside the RetroRide app.

Open the RetroRide app, tap Originals → Live, select your event, and tap RSVP. You’ll see an option to add it to your personal calendar and set reminders.

Many Live events are free with RSVP. Some premieres, music sets, or special sessions may require a ticket. Pricing and details are listed on each event page.

Yes. You can share the event link directly from the app so friends can RSVP. For ticketed events, each person will need their own RSVP or ticket.

Some events are streamed live. Look for a “Stream” label on the event listing. Replays may also be available in the Originals tab after the event.

Yes. Tap Share inside the event to post updates, invite groups, or chat in RetroHub Community.

When you RSVP, the app shows designated safe pickup and drop-off zones. You can also use Guardian Mode to share ETA, set a Check In timer, or enable SOS support on your way to and from the event.

We work with venues to list ADA access and quiet space info in each event description. For streamed events, captions are provided where available.

Yes. Open the event page in the app and tap Cancel RSVP. If there’s a waitlist, your spot will be released.

Yes. It’s included in the RetroRide app.

Riders, drivers, and community partners with a verified profile.

Text, photos, or short video clips that follow community guidelines.

Yes. Stories can be shared outside the app with one tap.

Stories that violate guidelines may be removed. Moderation ensures safe and positive sharing.

Backseat Stories™ is a community feature inside the RetroRide app where riders, drivers, and neighbors share real moments from the road — funny encounters, acts of kindness, cultural reflections, and more.

Verified RetroRide riders, drivers, and community partners can create posts. Stories may be text, photos, or short videos.

Yes. Posting and browsing Backseat Stories™ is included with the RetroRide app at no additional cost.

Everyday moments, acts of kindness, cultural reflections, fun backseat clips, and RetroRide highlights. All stories must follow community guidelines.

• Open the RetroRide app

• Tap Community

• Select Backseat Stories™

• Post your text, photo, or video with a tag such as Everyday Moments or Acts of Kindness

Yes. You can tag fellow riders or friends in your city group, but tagging is optional.

You choose who sees your story. You can share with your city group, with select contacts, or publicly across the app.

Yes. You can share a link or screenshot of your Backseat Story to other social platforms.

Yes. All posts must follow RetroRide’s community guidelines. Inappropriate or unsafe content may be flagged and removed.

Select Backseat Stories™ are featured as Highlights across RetroRide Originals and events, based on their impact, positivity, and storytelling.